TTEC Holdings, Inc.
TTEC · Technology · $100.0M mkt cap · FY2025 filings · Shallow moat ·
On the watchlist
The five investor questions
2016–2025: revenue 1275258000.00 to 2136899000.00, increasing; diluted EPS 0.71 to -3.99, decreasing.
Not enough years of gross-margin data to score pricing power.
Median ROIC 23.2%, above the 12% hurdle in 80% of years.
Net debt/EBITDA n/ax, interest coverage -2x.
Owner earnings trend unclear, share count growing (dilution).
The pricingPower component abstained: Not enough years of gross-margin data to score pricing power. The other four 20% weights were renormalized over the scored 80%.
Price vs. owner-earnings value range
- Owner earnings (normalized)
- $41.9M
- Value range / share
- $9.58–$9.58
- Conservative high estimate / share
- $9.58
- Recent price
- $2.06
- Price vs. high estimate
- 78% below high estimate
Conservative range under moat-index@2.0.0: low end 11.1×, high end capped at 18×; 9% discount rate; high-end growth 0% (capped at 4%) using min(5y revenue CAGR, 5y diluted-EPS CAGR), clamped to 0%–4%; maintenance capex uses min(capex, D&A); abstain when D&A is unavailable. This is a disclosed model range, not intrinsic value as fact.
19 years of fundamentals
The business, in plain English
Across the filed record, revenue grew from $1.3B (FY2016) to $2.1B (FY2025) — about 5.9% a year compounded over 9 years.
It earned −308.5% on invested capital in FY2025, with a median of 23.2% across 14 filed years. The Returns on Capital filter above scores it 93/100.
TTEC's filings don't disclose total debt in a form the methodology can use, so leverage is treated as unmeasured — never assumed to be zero.
The share count fell 22.0% between FY2009 and FY2025 — management has been retiring shares, which concentrates each remaining owner's claim. Capital Discipline scores it 33/100.
This breakdown is generated from the filed numbers and sub-scores above — no outside narrative, no estimates. Where a filing doesn’t disclose an input, the sentence that would need it is omitted instead of guessed.
Not disclosed in TTEC’s filings for these years — we don’t estimate it.
Gaps in a line mean that item isn’t in TTEC’s filings for that year — the series is never interpolated or estimated. The Table view lists every filed value, including operating and net margins, total debt, and share count.
Moat Score history
Tier changesSame-methodology crossings of the Wide / Narrow / Shallow bars
- Methodology upgraded moat-index@1.2.0tomoat-index@2.0.0 — readings across versions aren’t comparedJul 20, 2026
Scores are logged append-only and never overwritten — this record can’t be backfilled, which is exactly why it’s worth keeping.
Track record
How TTEC Holdings, Inc.’s moat rated in each of the years we can reconstruct from its filings — scored only on what was knowable at the time — and what its price and returns did afterward. The score never saw a price; the two are joined only in hindsight, for education, not as a signal.
How to read this: each dot is what the engine would have scored TTEC on that December 31; the line below is its total-return price path (dividends reinvested) in the years since.
Two tracks, one timeline: the score has its own 0–100 scale (top), the price its own 100-based scale (bottom) — never a shared axis. The price path is a total-return (dividends reinvested) index built from the same data the forward returns use; gaps in the score line are years with no reconstructed rating (see the table for why). The Table view carries every value.
What followed, in the years it rated Wide
In the 2 years TTEC rated Wide-moat (2021 and 2022), the median forward total return that followed — measured only after each year’s filings were public — was:
- 1 year −50% vs the S&P 500’s 2% (price basis) · median over 2 years
- 3 years −93% vs the S&P 500’s 51% (price basis) · median over 2 years
- 5 years None of the 2 years it rated Wide has a fully elapsed 5-year window with a benchmark to compare against yet.
These are medians computed from the data, not a claim about any one year. The company figures are total returns (dividends reinvested); the S&P 500 is the price-only ^GSPC index, which excludes dividends and so understates the index — the gap flatters the company. A quality rating is not a return forecast, and past returns don’t predict future ones. Educational only, not investment advice.
Technology context
#283 of 745 scored Technology companies, ranked by Moat Score.
Nearest peers by Moat Score
- #281TTAN ServiceTitan, Inc.51.2 out of 100, Shallow moatShallow moat
- #282RDVT RED VIOLET, INC.51.2 out of 100, Shallow moatShallow moat
- #284DDD 3D SYSTEMS CORP51.0 out of 100, Shallow moatShallow moat
- #285ENPH Enphase Energy, Inc.50.9 out of 100, Shallow moatShallow moat
Compare TTEC with its nearest peers →All Technology companies on the Index →
Common questions about TTEC
- Does TTEC Holdings, Inc. have an economic moat?
- Based on its FY2025 SEC filings, the Moat Index scores TTEC Holdings, Inc. (TTEC) 51.1 out of 100 — a Shallow moat. The five questions behind that score begin at 20% each; if exactly one genuinely lacks data, the other four weights are renormalized and disclosed. revenue and EPS trend 51, pricing power not measurable from the filings, returns on capital 93, balance-sheet safety 28, capital discipline 33.
- Is TTEC trading below the conservative owner-earnings estimate?
- The owner-earnings value range is $9.58–$9.58 per share. It capitalizes normalized owner earnings at a 9% rate; the low end assumes 0% growth and the high end uses 0% growth, capped at 4% and 18×. Versus a recent price of $2.06, that is 78% below high estimate relative to the high estimate. This is a conservative educational estimate from primary SEC filings, not intrinsic value as a fact or investment advice.
- How has TTEC's Moat Score changed over time?
- The record logs 8 readings since Jul 17, 2026; the latest reads 51.1 out of 100 (shallow moat). No tier changes on record yet. (A methodology upgrade on Jul 20, 2026 re-based the score; readings across engine versions aren't compared.) The history is append-only — readings are only ever added, never rewritten.